privacy policy

The privacy policy below identifies the information collected, ways of collecting and handling it.
By using this site, you must be aware of and accept this privacy policy.

1. Data Owner and Controller
Global Refund Portugal Unipessoal Lda
Avenida D. João II, nº 46, 5th
1990-095 Lisbon
Tax ID: 501952187
Email: marketing_PT@globalblue.com

2. Data Collected
This site receives the following data through registration or contact forms when completed and submitted by the user:
(a) name, (b) telephone number, (c) company name, (d) email
This site uses cookies to collect statistical information anonymously and / or to improve the experience of using the site.

3. Purpose of Data Collected
The data collected on this site is intended for:
– Contact the user to respond to requests sent.
– Compliance with legal obligations.
The data is thus collected for the purposes indicated above by those who should check the accuracy and timeliness so that the person responsible for this site can adopt as measures for its treatment.
Completion of the forms presented on this site is accompanied by the user’s express consent to submit and process the data as described above. This consent to the submission of any personal information expresses the express prior consent to the processing of personal data transmitted by its owner for one or more purposes described above, and the owner of this site is authorized to use the processing of personal data collected on measure and for the time necessary for the fulfillment of its purposes.

In accordance with applicable law and policy, or the owner of this site makes clear that he or she does not solicit or encourage, in any way or place, the remission and submission of personal data related to philosophical or political beliefs, party affiliation or trade union, religious faith, private life, racial or ethnic origin, and the processing of data relating to sex life.
Accordingly, the owner of this site reserves the right not to accept or receive information that undermines fundamental rights or constitutes unlawful use, and excludes any liability for treatment.
Taking into account the use of the processing of the information collected, or the owner of this site reserves the right to cancel or cancel any request if all data necessary for the management of the process in question is not collected, excluding any liability.

4. Retention of Personal Data
Accordingly, information about personal data collected in connection with any process to be handled by the owner of this site may be retained for as long as necessary to comply with the requirements, may be kept in reserve for future processing or retained for further submission. promotions or disclosure of actions, services or products, without prejudice to the right of the holder, to request the removal of their data (right to forget) at any time, as indicated in the following point.

5. Rights of the Personal Data Holder
The period of time during which personal data is stored and stored varies according to the purposes chosen by the interested parties, but always for a period equal to or less than the period stipulated by law, however:
The data subject may at any time request:
– The access / request of all information held by the responsible of this site about you
– A change to all information held by the responsible person on this site whenever applicable or requires one of the following requirements: (i) the captured data will be allowed to apply the motivation or treatment; (ii) the holder of retirement or consent, when consent is a legal basis; (iii) the holder opposes the processing and there are no prevailing legitimate interests that justify its retention or (iv) personal data are deleted to fulfill a legal obligation.
– Correction of information held by the responsible of this site about you
– Portability, limitation and / or opposition to treatment, or the holder may communicate in writing to the owner of this site or his request, identifying himself by the full name and permitted identifying elements to allow his personalized identification and further processing of his request.

All requests must be made through the addresses and forms identified in point 1 of this privacy policy.
In addition, the holder may always submit any complaints it deems necessary to the competent authority for this purpose.

6. Security in the Processing of Personal Data
The data collected is processed and stored electronically and on physical media (paper) when required.
The owner of this website has put in place appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against any form of unlawful processing. Only employees and subcontractors authorized by the owner of this website have access to personal data, being bound by the duty of confidentiality and confidentiality.
If for any reason there is a security breach that accidentally or unlawfully causes unauthorized destruction, loss, alteration, disclosure or access to personal data, the owner of this website undertakes, under the terms of applicable law, to notify the competent authorities without undue delay and, whenever possible, within 72 hours of becoming aware of such an occurrence.
Accordingly, the owner of this website undertakes to report the violation of personal data to the respective owner of your data in accordance with applicable law.
Notwithstanding the foregoing paragraphs, the user shall take necessary and enforceable additional security measures, including having an up-to-date active firewall, antivirus and antispyware, and make prudent use when accessing third party platforms by verifying and confirming the existence of digital certificate and the trustworthiness of the address, being excluded any responsibility of the owner of this website because it is not attributable to him or the non-compliance with specified or enforceable rules of caution.

7. Communication of Personal Data to Third Parties
The information and personal data to which the owner of this website has access will under no circumstances be sold or given to third parties.
As part of its activity, the owner of this website may use subcontractors to provide certain services, which may in some situations imply access by such entities to the personal data of users or customers.
Should this occur, the owner consents to such sharing, and the owner of this website is committed to taking the necessary and appropriate measures to ensure that entities that have access to such personal data are reputable and offer high guarantees at this level. , which will be duly established and stipulated in a written agreement between the owner of this website and the subcontractor (s).
Any subcontractor with whom the owner of this website shares data will be responsible for handling users’ personal data on their behalf and on their own commitment to take the necessary technical and organizational measures to protect personal data against destruction, accidental or unlawful use, accidental loss, alteration, diffusion or unauthorized access and against any other form of unlawful treatment, being responsible for its proper use and under the legal terms.
Notwithstanding the preceding paragraph, the owner of this website is responsible for the processing of personal data in accordance with the law and within the respective limitations of use.

8. Access to Third Party Websites
The privacy policy does not apply to third party websites or support facilities that you may have access to through this website. In this case, whenever you visit another website from this site, you should always read the applicable privacy policy and verify that you agree to its terms before providing your personal data.
The owner of this website is not responsible for the privacy policy or processing of personal data that is applicable on third party websites, nor for the content made available on those websites.

9. Cookies
This website may use cookies and / or web beacons when a user has access to the pages. Cookies that may be used are associated (if applicable) solely with the browser of a particular computer, tablet or mobile phone.

Cookies that are used on this website may be set by it, which originate from the different servers operated by this website, or from third party servers that provide services and install cookies and / or web beacons (for example, cookies that are employees for statistical services or certain external content). You will be able to search your computer as instructed by your browser and find and remove cookies.
Cookies are necessary to identify that a browser (and supposedly a person using that browser) accessing multiple pages of a website is the same browser (and allegedly the same person) that accessed a particular page, that is usually easy to exemplify with login, when a user logs in to a website, that website saves a cookie in the browser with a unique identifier that lets you know that it was that login that requested a particular page and thereby be able to display information or provide specific functionality for that website. user.

This website uses cookies in order to provide the best possible experience in the use and consultation of this website, namely in the following situations:
– Social content sharing
– Display of third party content (eg videos)
– Statistics Collection

We do not use cookies to:
– collect information that enables you to identify yourself
– collect sensitive information about you
– pass information that identifies you to third parties

More details on how cookies are used in each case mentioned above:
Social Networking Cookies
In order for users of this website to easily share our content on their social network accounts such as Facebook and Twitter, this website includes buttons for those same features.

Cookies for these features are thus set and entered on our pages by Facebook (Facebook Privacy Policy) and Twitter (Twitter Privacy Policy).

The privacy implications of these features depend on the social networks users of this website use and the privacy settings they configure on each of these networks.

Cookies for anonymous statistics about visitors to this website.
This website uses cookies to compile statistics about visits in order to know anonymous information about the number of visits you receive, what technology is used to access the website, which pages are viewed and for how long, among many other anonymous statistical indicators.

This information enables this website to continually improve the experience of its visitors.
The software this website uses to collect statistics is Google Analytics.

Thus this type of cookies this website uses:
– Google Analytics – Google Privacy Policy
If you don’t want your visits to websites and blogs to be detected by Google Analytics, go to http://tools.google.com/dlpage/gaoptout

For more information about cookies, including to know which cookies have been installed and how they can be managed and deleted, visit http://www.allaboutcookies.org/

Last updated: 1 September 2022.

Venue – TBA

Contacts and organization

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